In order to offer our Fluff & Familia customers a full selection of amazing products at reasonable prices with FREE standard shipping (via USPS), items are shipped directly from our store and personally hand packed. Items ordered before 12pm. EST daily will ship same-day with the exception occasionally on Saturdays. We reserve the right to ship smaller items First Class Mail. After each order is placed, please provide adequate time for processing each order. In the event that a specific item is backordered, you will be notified as quickly as possible along with other options for a replacement item. Customers will be notified via email once their order package has shipped. If you ordered several items to be delivered to the same address, we may send them to you in separate boxes to give you the best service with fast delivery.
Non-Contiguous U.S. & International Orders
Orders shipping to Alaska, Hawaii and Virgin Islands or other U.S. territories will be shipped US Postal Service Priority Mail. Initial orders will not be charged for shipping. However, we reserve the right to charge for shipping if unforeseen expenses, that would otherwise exceed our usual shipping costs, do occur. This charge would be calculated after check out based on weight and handling. At this time we are unable to ship internationally. Alternatively, some brands allow shipping for free to shipping services such as Hop,Shop.Go. or similar utilizing a U.S. address. Fluff & Familia is not affiliated with these services and assumes no liability for using such services. This also includes Canada, Mexico & the following "Freely Associated States" that include the Marshall Islands, Micronesia, & Palau. Orders that are extremely heavy or bulky may incur minimal shipping charges. As with any unforeseen shipping charges, you will be notified before we ship your order. If you ordered several items to be delivered to the same address, we may send them to you in separate boxes to give you the best service with fast delivery.
Expedited shipping is available upon request for a fee. To request rush shipping, please email email@example.com.